jiliph789 Privacy Policy

1. Definitions

In this Privacy Policy, the following terms have the meanings set out below:

• "jiliph789", "we", "us", "our" — the operator of the website jiliph789.co and all services provided through that domain and its subdomains.
• "Platform" — the jiliph789 website, web application, and all gaming, betting, and account management services accessible therethrough.
• "Player", "you", "your" — any individual who accesses, registers on, or uses the jiliph789 Platform.
• "Personal Data" — any information from which a living individual can be identified, directly or indirectly, including name, mobile number, financial data, device identifiers, and IP addresses.
• "Sensitive Personal Information" — personal data revealing a data subject's race, ethnic origin, marital status, age, religious and political affiliations, health information, financial details, and government-issued identification numbers, as defined under Republic Act No. 10173.
• "Processing" — any operation performed on personal data, including collection, recording, organisation, storage, updating, retrieval, use, disclosure, erasure, or destruction.
• "Data Controller" — jiliph789, as the entity that determines the purposes and means of processing personal data.
• "NPC" — the National Privacy Commission of the Philippines, the regulatory body overseeing enforcement of the Data Privacy Act of 2012.
• "PAGCOR" — the Philippine Amusement and Gaming Corporation.
• "KYC" — Know Your Customer identity verification procedures.

2. Data Controller

jiliph789 is the Data Controller responsible for your personal data collected through the Platform. We determine the purposes for which your personal data is processed and are responsible for ensuring that such processing is lawful, fair, and transparent in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations.

Our Data Protection Officer (DPO) is responsible for overseeing compliance with this Privacy Policy and applicable data protection law. You may contact our DPO directly through our support email for any privacy-related enquiries, requests, or complaints.

3. Personal Data We Collect

jiliph789 collects personal data that is necessary to provide the Platform's services, comply with legal and regulatory obligations, and maintain a secure gaming environment. The categories of personal data we collect are set out below.

4. How We Collect Your Data

jiliph789 collects personal data through the following mechanisms:

• Direct provision: Data you enter during registration, KYC verification, payment setup, form submissions, and live chat or email support interactions.
• Automated collection: Technical data collected automatically when you access the Platform, including IP addresses, device fingerprints, session data, and cookies placed on your device.
• Payment processors: Transaction confirmation and reference data passed back to jiliph789 from GCash, PayMaya, BPI, BDO, and Metrobank when you make a deposit or withdrawal.
• KYC service providers: Identity verification data processed by authorised third-party KYC providers operating under data processing agreements with jiliph789.
• Fraud and compliance tools: Risk signals and verification results from authorised anti-fraud and AML screening services used to meet our regulatory obligations.

5. Legal Basis for Processing

jiliph789 processes your personal data on the following legal bases as recognised under the Philippine Data Privacy Act of 2012 and its Implementing Rules and Regulations:

• Contractual necessity: Processing necessary to create and maintain your Account, process deposits and withdrawals, and deliver the gaming services you have registered to use.
• Legal obligation: Processing required to comply with PAGCOR licensing conditions, Philippine anti-money laundering law (AMLA), KYC requirements, and other applicable regulations.
• Legitimate interests: Processing conducted to protect the Platform from fraud, abuse, and security threats; to improve service quality; and to maintain responsible gaming controls — where such interests do not override your fundamental rights.
• Consent: Processing for optional purposes, such as marketing communications, where you have given specific, informed, and freely given consent. You may withdraw this consent at any time without affecting the lawfulness of prior processing.

6. How We Use Your Personal Data

jiliph789 uses the personal data it collects for the following specific purposes:

• Creating and managing your jiliph789 Account, including authentication and account recovery.
• Verifying your identity and age (21+) in compliance with PAGCOR requirements and Philippine gaming law.
• Processing deposits, withdrawals, and internal wallet transactions via GCash, PayMaya, and supported bank channels.
• Delivering the gaming and sports betting services available on jiliph789.
• Administering bonuses, promotions, and loyalty programs in accordance with applicable terms.
• Detecting, investigating, and preventing fraud, money laundering, account abuse, and other prohibited conduct.
• Monitoring gaming activity to identify signs of problem gambling and to enforce responsible gaming limits and self-exclusion instructions.
• Providing customer support via live chat, email, Messenger, and Viber.
• Maintaining Platform security and technical performance.
• Complying with PAGCOR reporting requirements and other regulatory obligations.
• Sending transactional communications — deposit confirmations, withdrawal status updates, security alerts — that are necessary for the operation of your Account.
• Sending promotional communications where you have provided consent and not subsequently withdrawn it.

7. Cookies & Tracking Technologies

jiliph789 uses cookies and similar tracking technologies to operate the Platform, maintain authenticated sessions, and improve your experience. The categories of cookies we use are described below.

• Essential cookies: Required for the Platform to function. These maintain your login session, remember your responsible gaming settings, and enable secure payment flows. These cookies cannot be disabled without impairing Platform functionality.
• Functional cookies: Remember your preferences such as language settings, recently played games, and display preferences.
• Analytics cookies: Collect anonymised data about how Players navigate the Platform — pages visited, session duration, error encounters — to help jiliph789 identify and resolve issues and improve usability.
• Security cookies: Assist in detecting and preventing fraudulent login attempts and unauthorised account access.

jiliph789 does not use third-party advertising cookies or permit external advertisers to place tracking technology on the Platform. You may manage cookie preferences through your browser settings; note that disabling essential cookies will affect your ability to log in and use the Platform normally.

8. Data Sharing & Disclosure

jiliph789 does not sell, rent, or trade your personal data to third parties. We disclose personal data only in the following circumstances:

• Payment processors: GCash, PayMaya, BPI, BDO, and Metrobank receive the transaction data necessary to process your deposits and withdrawals. These providers are bound by their own regulatory obligations and applicable data protection requirements.
• KYC and identity verification providers: Authorised third-party providers that assist with identity document verification and age confirmation. These providers operate under data processing agreements with jiliph789 that prohibit secondary use of your data.
• Anti-fraud and AML screening services: We use regulated third-party services to screen transactions and account behaviour for money laundering and fraud indicators, as required under Philippine AMLA obligations.
• Game software providers: JILI, Pragmatic Play, PG Soft, and other game providers may receive anonymised session data for purposes of game performance monitoring and fair play auditing. No identifiable player data is shared without your knowledge.
• Regulatory and law enforcement authorities: PAGCOR and other Philippine regulatory or law enforcement agencies when legally required to do so, including in response to a valid court order, subpoena, or regulatory directive.
• Professional advisors: Legal, accounting, and compliance advisors engaged by jiliph789 to the extent necessary to obtain professional advice — subject to professional confidentiality obligations.

9. International Data Transfers

Some of jiliph789's technical infrastructure and service providers operate from servers located outside the Philippines. Where personal data is transferred internationally, jiliph789 ensures that such transfers are subject to appropriate safeguards consistent with the requirements of the Philippine Data Privacy Act and the standards prescribed by the National Privacy Commission.

These safeguards include contractual obligations requiring overseas recipients to apply data protection standards at least equivalent to those mandated under Philippine law, and where applicable, compliance with the jurisdiction's own data protection regulations.

10. Data Retention

jiliph789 retains personal data for the periods specified below, after which data is securely deleted or anonymised, unless a longer retention period is required by law:

• Account and registration data: Retained for the duration of the active Account plus five (5) years following Account closure, in compliance with PAGCOR record-keeping requirements.
• KYC and identity verification data: Retained for five (5) years following Account closure or the last transaction, in compliance with Philippine AMLA requirements.
• Financial transaction records: Retained for five (5) years following the date of the transaction, as required under applicable Philippine financial recordkeeping law.
• Gaming activity logs: Retained for three (3) years following Account closure.
• Support communications: Retained for two (2) years following resolution of the relevant support interaction.
• Technical and session data: Retained for up to twelve (12) months from the date of collection, unless required for longer for security or fraud investigation purposes.
• Self-exclusion and responsible gaming records: Retained for the duration of the exclusion plus five (5) years, to prevent re-registration during exclusion periods.

11. Data Security

jiliph789 implements technical and organisational security measures appropriate to the sensitivity of the personal data we process. These include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and jiliph789 servers.
• Encryption at rest for all stored personal data, including KYC documents and financial records.
• One-time password (OTP) authentication for new-device logins and sensitive Account actions.
• Strict access controls limiting identifiable player data to authorised jiliph789 personnel with a documented business need.
• Regular security audits and vulnerability assessments of the Platform and its underlying infrastructure.
• Incident response procedures for detecting, containing, and notifying affected players and the NPC in the event of a personal data breach, in accordance with NPC Circular 16-03.

Notwithstanding the above, no internet-based transmission or storage system is entirely immune to security risk. jiliph789 cannot guarantee absolute security, and Players are responsible for maintaining the confidentiality of their own Account credentials.

12. Your Rights as a Data Subject

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jiliph789. You may exercise any of these rights by contacting our support team via live chat or email.

jiliph789 will respond to all data subject rights requests within thirty (30) calendar days of receipt. We may request proof of identity before processing any request. Where a request is complex or numerous, we may extend the response period by a further sixty (60) days with notification.

If you are dissatisfied with how jiliph789 has handled your data or responded to your rights request, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC) at privacy.gov.ph.

13. Children's Privacy and the 21+ Requirement

The jiliph789 Platform is strictly for individuals who are 21 years of age or older. This is both a PAGCOR regulatory requirement and a core policy of jiliph789. We do not knowingly collect personal data from persons under the age of 21.

If jiliph789 discovers that personal data has been collected from a person under 21, that data will be deleted as soon as practicable, the associated Account will be suspended, and any real-money balance will be returned in accordance with applicable regulatory requirements.

If you believe a person under 21 has registered an Account on jiliph789, please contact our support team immediately via live chat or email.

14. Changes to This Privacy Policy

jiliph789 may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or PAGCOR regulatory requirements. When material changes are made, we will publish the updated version on this page and revise the Effective Date at the top of this document.

Where changes materially affect your rights or the basis on which we process your personal data, we will provide advance notice through in-platform notifications or to your registered email address where practicable.

Your continued use of the jiliph789 Platform after publication of an updated Privacy Policy constitutes your acknowledgement of the changes. We recommend reviewing this page periodically. Archived versions of previous Privacy Policies are available on request from our support team.

15. Contact & Complaints

For any questions, requests, or concerns relating to this Privacy Policy or the processing of your personal data by jiliph789, please contact us through the following channels:

• Live Chat: Available 24/7 directly within the jiliph789 Platform. Available in Tagalog and English. Average first response: 3–5 minutes.
• Email: [email protected] — for formal written data subject requests or privacy complaints. Replied within 12–24 hours. Data subject requests are processed within 30 calendar days.
• Data Protection Officer: Formal data protection enquiries should be addressed to the DPO via the support email with the subject line "Data Privacy Enquiry — [Your Username]".

If you are not satisfied with jiliph789's response to a privacy concern, you may escalate your complaint to the National Privacy Commission of the Philippines (NPC). The NPC is responsible for administering and enforcing the Data Privacy Act of 2012 and may be contacted at its official website: privacy.gov.ph.